Sales Policy

Welcome to Vibrantluis

Effective Date: January 4, 2025
Address: 1902 Honeysuckle Trl, Fort Oglethorpe, Georgia
Phone Number: (706) 861-2815
Email: info@vibrantluis.com
Website: vibrantluis.com

Thank you for choosing Vibrantluis for your fishing equipment needs. We are committed to providing exceptional products and services to enhance your fishing experience. Please carefully review our sales policy below. By purchasing from our website, you agree to these terms.

1. Pricing and Payment

  • Currency: All prices listed on vibrantluis.com are in USD.

  • Pricing Accuracy: While we strive to maintain accurate pricing on all items, occasional errors may occur. If an error is found after your order is placed, we will notify you promptly and provide options to adjust or cancel your order.

  • Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods as listed during checkout.

  • Taxes: Applicable sales taxes will be calculated and added during the checkout process based on your location.

2. Order Processing

  • Order Confirmation: Once you place an order, you will receive an email confirmation with your order details. If you do not receive this confirmation within 24 hours, please contact us at info@vibrantluis.com.

  • Processing Time: Orders are typically processed within 1-3 business days. Delays may occur during peak seasons or due to unforeseen circumstances.

  • Order Cancellation: Orders can be canceled within 24 hours of placement without penalty. After 24 hours, cancellations may be subject to a fee.

3. Shipping Policy

  • Delivery Areas: Vibrantluis ships to most locations within the United States and selected international destinations. For details, visit our Shipping Policy.

  • Delivery Times: Standard shipping times range from 5-10 business days, depending on your location. Expedited shipping options are available at an additional cost.

  • Shipping Costs: Shipping charges will be displayed at checkout. Free shipping may be offered on orders exceeding a specified amount as part of promotional campaigns.

  • Tracking: You will receive a tracking number once your order is shipped, allowing you to monitor its progress.

4. Returns and Exchanges

For details about returns and exchanges, please refer to our Returns and Refunds Policy. Highlights include:

  • Items must be returned within 30 days of receipt in their original condition.

  • Refunds will be issued to the original payment method after inspection of returned items.

5. Warranty

Vibrantluis offers a manufacturer’s warranty on select products. Warranty details are included with applicable items or can be found in the product descriptions on our website. For warranty claims, contact info@vibrantluis.com with your proof of purchase.

6. Customer Support

  • For any inquiries, please contact our support team at info@vibrantluis.com or call us at (706) 861-2815. Our customer service hours are Monday to Friday, 9 AM to 5 PM EST.

7. Updates to Sales Policy

Vibrantluis reserves the right to update or modify this Sales Policy at any time without prior notice. Changes will be effective upon posting to our website. We encourage you to review this page regularly to stay informed.

8. Legal Disclaimer

By purchasing products from Vibrantluis, you agree to comply with all applicable laws and regulations. Vibrantluis is not responsible for misuse of its products.

For further details, please visit vibrantluis.com. Thank you for choosing Vibrantluis. We look forward to serving your fishing gear needs and ensuring your satisfaction!